Dental Aftercare Support
Read care, cleaning, eating and follow-up guidance for your treatment. Choose a topic below, or use the support section to request the written plan for your procedure.
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Dental implants
Treatment-specific care
Implant surgery is followed by a healing period and may include grafting or a temporary restoration. Your treating surgeon's written instructions control when and how to clean the site, what and when to eat, activity, and when routine cleaning can resume. If an instruction is missing or does not match the procedure you had, contact your treating team before changing it. Contact the clinic about new or worsening symptoms or a change in the implant or restoration so the team can assess what it means.
Immediate care
Implant surgery may be combined with other treatment or a temporary restoration. Follow the written instructions for the procedure you had. If a step is missing or does not match your surgery, ask your treating surgeon before changing your care.
Care at each stage and who confirms progression:
Healing (about 0–2 weeks): wound care, soft diet, no chewing on the site, and gentle rinsing as instructed.
Integration (about 3–6 months): avoid loading the implant and attend your review.
Restoration: the crown, bridge or denture is fitted.
Maintenance: cleaning, hygiene visits and periodic checks. Your treating implant dentist confirms each step, including the move to routine maintenance, and you will get this in writing.
Hygiene
NHS routine guidance recommends brushing twice daily with fluoride toothpaste and cleaning between teeth daily. It does not say when or how to clean a fresh implant site. Use your surgeon's instructions for the site and ask when routine cleaning can resume around it.
Diet
Healing (about 0–2 weeks): wound care, soft diet, no chewing on the site, and gentle rinsing as instructed. Integration (about 3–6 months): avoid loading the implant and attend your review. Eating and chewing may depend on your healing stage and whether the implant is carrying a restoration. Follow the eating and load plan for your procedure; ask the surgeon when any progression or change in chewing is allowed.
Confirm your activity limits
Follow activity instructions from your treating surgeon. If your plan does not state whether a limit applies or when it ends, ask the surgeon; this page does not set a return date.
Recovery questions for your surgeon
Recovery expectations depend on the operation and any concurrent grafting or restoration. Ask your surgeon what to expect after your procedure and which changes need assessment. This page cannot decide whether an individual symptom is expected.
Confirm your review and next-stage plan
Your treating implant dentist confirms each step, including the move to routine maintenance, and you will get this in writing. Use the review schedule provided by your surgical team. If you do not have one, ask who will review healing and when the next visit is due.
Changes in health or prescribed medicines
Health and medication changes to report:
Diabetes or poor glucose control
Starting bisphosphonates, denosumab or other bone medicines
Anticoagulants
Immunosuppressants or steroids
Cancer treatment, especially head and neck radiotherapy
Starting smoking or vaping
Pregnancy
Any new diagnosis affecting healing
Unexpected changes to travel plans
If travel changes affect follow-up: tell us as early as possible. We will rebook, arrange a remote review using photos or X-rays where clinically appropriate, or coordinate an assessment with a local dentist. Do not skip reviews, and do not have the implant loaded early elsewhere.
Confirm your routine maintenance plan
Maintenance: cleaning, hygiene visits and periodic checks. Your treating implant dentist confirms each step, including the move to routine maintenance, and you will get this in writing. After your treating team says routine cleaning can resume, use the routine-care plan they confirmed. Ask for a maintenance and review plan that fits your implant and restoration.
Later dental work around an implant
What to tell another dentist: that you have implants, where they are, the implant system and size, and the restoration type (screw-retained or cemented). Your treatment summary or implant passport contains these details, so bring it to every appointment. This matters because some instruments, scalers and procedures need adapting around implants.
What do the related guides cover?
The linked guides cover implant assessment and dental implant records. The grafting and sinus-lift guide covers treatment planning. For instructions after your procedure, contact your treating team.
What does aftercare coordination include?
Aftercare coordination and responses to aftercare enquiries are available 24 hours a day, 7 days a week, through our existing contact channels. Coordinators pass dental concerns to the head dentists and can help arrange a direct conversation when needed. This coordination does not promise an immediate clinician response. For care instructions specific to your treatment, contact your treating team.
Experiencing new or worsening symptoms? Contact your treating dental team or clinic.
Contact the treating clinic about new or worsening symptoms, or a change in the implant or restoration. An online answer cannot diagnose the cause or set a universal symptom threshold.
All-on-4 / All-on-6
Treatment-specific care
All-on-4 or All-on-6 treatment can involve a fixed or removable temporary restoration, and loading may be immediate or delayed. Chewing and cleaning instructions depend on your restoration and treatment stage. Follow the written plan for your device, and ask your treating team to show you when and how to clean the surgical area and, if applicable, under a fixed bridge. Contact the treating clinic if the temporary restoration loosens, is damaged, or your bite changes; do not try to adjust or repair it yourself. A temporary restoration does not by itself mean healing is complete.
How do I care for temporary or final full-arch teeth?
All-on-4 or All-on-6 plans can differ in restoration type and when loading is allowed. A temporary-teeth planning guide is not postoperative instructions. Follow the written plan for the device and stage you received; ask your treating surgeon if a step is missing.
Temporary vs final teeth:
Temporary: soft diet for the period your dentist specifies, usually about 3 months. Cut food small and avoid hard, sticky or crunchy food. Clean with a soft brush, a water flosser and the rinse you are prescribed. Expect more frequent checks.
Final: a normal diet within reason. Clean daily with a water flosser and interdental or superfloss under the bridge.
Hygiene
Temporary teeth: Clean with a soft brush, a water flosser and the rinse you are prescribed. Final teeth: Clean daily with a water flosser and interdental or superfloss under the bridge. Ask your treating team to show when and how to clean the surgical area. If your restoration is a fixed bridge, ask whether and when the area underneath should be cleaned and which aid is suitable.
Diet
Temporary: soft diet for the period your dentist specifies, usually about 3 months. Cut food small and avoid hard, sticky or crunchy food. Final: a normal diet within reason. Chewing instructions depend on the restoration and load plan selected by your surgeon. Do not use a general loading article to decide that your restoration is ready for more force.
Confirm your activity limits
Use activity instructions supplied for your surgery and ask the surgeon if the plan does not state whether a restriction applies or when it ends. This page does not set an activity interval.
Grinding, clenching and appliance review
Grinding, clenching or an existing appliance: tell your dentist before treatment. Grinding increases the risk of fracture and screw loosening. A night guard is typically made for the final bridge. An old appliance such as a guard or denture must be checked for fit, and usually remade, rather than reused.
Why temporary teeth do not confirm healing
A temporary restoration does not by itself show that healing is complete or that the final load is allowed. Your treating team determines the stage and explains what to expect; this page cannot set a universal timeline.
Speech and everyday adaptation
Speech: a mild lisp or a changed “s” or “f” sound is common at first and usually settles within days to a few weeks. Reading aloud speeds this up. If speech hasn’t improved after about 4–6 weeks, report it, because the bridge shape can be adjusted.
Confirm checks before the next stage
Keep the review visits set by your surgical and restorative teams. Ask who checks healing, who checks the restoration and bite, and what must be confirmed before the next load or final restoration.
Understanding bridge access openings
Bridge access openings: these are small screw-access holes in the biting surface, covered with composite filling material. If a covering wears, chips or falls out, contact us and have it resealed promptly. Don’t leave it open, because food and bacteria can collect and the screw can loosen. A bridge that feels loose needs urgent assessment.
Arrange long-term cleaning and checks
After your surgeon confirms transition to routine maintenance, ask for a cleaning and review plan for your specific full-arch restoration. Professional maintenance and mechanical checks are long-term care, not instructions for cleaning a fresh surgical site. No universal recall interval is set here.
How can I get instructions specific to my procedure?
Contact New Look Smile Group through the existing telephone or WhatsApp channels, or email [email protected]. Ask for your treating dentist’s written care plan for the temporary or final restoration you received, including cleaning, eating, review visits and who confirms progression to the next stage. Coordinators pass dental concerns to the head dentists and can help arrange a direct conversation when needed. Aftercare coordination is available 24 hours a day, 7 days a week; this does not promise an immediate clinician response.
Experiencing new or worsening symptoms? Contact your treating dental team or clinic.
Contact the treating clinic if the temporary restoration loosens or is damaged, your bite changes, or symptoms are new or worsening. Do not try to adjust, remove or repair the device yourself. The treating team must supply any interim instructions.
Dental crowns
Treatment-specific care
Crown care depends on whether the tooth is being prepared, whether the crown is temporary or final, and whether it is supported by a tooth or an implant. Follow the instructions from your treating dentist for eating, cleaning and review; ask them to clarify any step that is missing, especially for a temporary crown or a recently prepared tooth. Daily oral hygiene: Once your dentist has cleared you to resume normal brushing, brush your teeth at least twice a day. You can use a soft-bristled manual toothbrush or a suitable electric toothbrush. Gentle brushing should not damage a properly fitted permanent crown. In fact, maintaining good oral hygiene is important because plaque accumulation can negatively affect the surrounding gums and, where applicable, the natural tooth beneath the crown. Habits to avoid: Do not use your teeth to open bottles or packaging, and avoid habits such as nail biting. Be cautious with repeatedly chewing very sticky sweets, gummy candies or chewing gum, especially when wearing temporary crowns. Your dentist may provide additional restrictions depending on your crown type and how it was fitted. Contact the dentist if your bite feels uneven, the crown is loose, chipped, cracked or sharp, or symptoms are new or worsening. Do not try to glue or adjust the crown yourself. For a loose implant-supported crown, use the implant-failure guide only for its exact assessment scope and contact your treating team.
Single crowns versus connected restorations
Single vs connected restorations: you can floss normally around a single crown. Joined crowns or bridges need superfloss, threaders or interdental brushes under the connections and pontic.
How do I care for a temporary, final or implant-supported crown?
Crown instructions can differ between tooth preparation, a temporary crown and final cementation, and between a natural tooth and an implant-supported crown. Follow the instructions for the stage and restoration you received. Ask your treating dentist to clarify any missing step, especially before changing care for a temporary crown.
Temporary vs final: temporary crowns are weaker, so avoid sticky or hard food on that side and slide floss out sideways rather than pulling up. Final crowns are cared for like natural teeth.
Tooth-supported vs implant-supported: a tooth under a crown can still decay at the edge, so fluoride and interdental cleaning matter. An implant crown can’t decay, but the gum and bone around it can become inflamed (peri-implantitis), so cleaning around the gum line and professional implant maintenance are key.
Hygiene
Temporary vs final: temporary crowns are weaker, so avoid sticky or hard food on that side and slide floss out sideways rather than pulling up. Final crowns are cared for like natural teeth. Tooth-supported vs implant-supported: a tooth under a crown can still decay at the edge, so fluoride and interdental cleaning matter. An implant crown can’t decay, but the gum and bone around it can become inflamed (peri-implantitis), so cleaning around the gum line and professional implant maintenance are key. Ask your dentist when to resume your usual routine around a recently prepared tooth and whether any temporary-stage adjustment is needed.
Contact points and food-trapping concerns
Food trapping or contact-point concerns: food that repeatedly catches between teeth isn’t something to just live with. It can be adjusted. Book an assessment, and in the meantime clean the area carefully.
Diet
Temporary vs final: temporary crowns are weaker, so avoid sticky or hard food on that side and slide floss out sideways rather than pulling up. Final crowns are cared for like natural teeth. Ask your dentist what eating or chewing instructions apply until the final crown is fitted or cemented.
Preparation, temporary and final crown stages
Preparation, temporary coverage and final crown placement are different stages. Ask your dentist what response is expected for your tooth and when they want you to contact them. This page does not set a universal sensitivity timeline or decide whether a symptom is expected.
Follow-up
Keep the appointment your dentist set for final cementation or review. Ask what to do if a temporary crown loosens or is damaged before that visit, and whom to contact if the appointment is delayed.
Other dental treatment involving a crowned tooth
What to tell another dentist: that the tooth is crowned, the crown material (e.g. zirconia or e.max), whether it’s on an implant, and whether a root canal or post is present. Your treatment summary lists these details.
Who can help with instructions after my procedure?
Contact New Look Smile Group through the existing telephone or WhatsApp channels, or email [email protected]. Ask for your treating dentist’s written instructions for your temporary or final crown and whether it is tooth-supported or implant-supported, including cleaning, eating and the fitting or review appointment. Coordinators pass dental concerns to the head dentists and can help arrange a direct conversation when needed. Aftercare coordination is available 24 hours a day, 7 days a week; this does not promise an immediate clinician response.
Experiencing new or worsening symptoms? Contact your treating dental team or clinic.
Contact your treating dentist if the bite feels uneven, the crown is loose, chipped, cracked or sharp, or symptoms are new or worsening. Do not glue, file or adjust a crown yourself. For an implant-supported crown, the implant-failure guide has a separate, narrow assessment scope; it is not temporary-crown aftercare.
Veneers
Treatment-specific care
Veneer care depends on whether your tooth was prepared, whether the veneer is temporary or final, and the material used. Follow your treating dentist's instructions for eating, cleaning, and review; general cleaning advice does not set care for a temporary veneer or a recently prepared tooth. Contact your treating dentist if the bite feels wrong, a veneer chips or loosens, or sensitivity or another change concerns you. Do not try to glue, file, or adjust it yourself.
Confirm your veneer material and stage
Veneer care can differ with the material, tooth preparation and whether a veneer is temporary or final. Follow the instructions from your treating dentist for the work you had. Ask before changing care if your written plan is missing or does not explain the temporary stage.
Eating and drinking
Temporary vs final: with temporaries, avoid biting into hard food with the front teeth and limit staining drinks. With finals, you can eat normally, but don’t bite nails, pens or ice, and don’t open packaging with your teeth.
What to expect
Some sensitivity and a “bulky” feeling are normal for a few days.
Hygiene
The natural tooth underneath: it can still decay at the edges and develop gum disease, so brush, floss and attend regular check-ups. Ask your dentist when routine cleaning can resume around a freshly prepared tooth or temporary veneer and whether any temporary-stage method applies.
Professional cleaning and veneer materials
What to tell your hygienist: the veneer material (porcelain or composite). They should avoid aggressive ultrasonic scaling at the margins and coarse polishing pastes or air-polishing on the veneers.
Confirm protection for sport or grinding
This page does not set a sports, nightguard or other activity rule for veneers. Ask your dentist whether any protective device or restriction applies to your teeth and situation; do not treat one type of mouthguard as another.
Confirm your fitting and review visits
Follow the visit plan for your temporary and final veneer. Ask who to contact if the temporary veneer changes before the planned fitting or if a review appointment is delayed.
Veneer edges and gum-line appearance
Changes needing assessment:
Chipping
Dark lines or staining at the edges
Rough or catching margins
Gum recession exposing the edge
Persistent gum bleeding or swelling
Any looseness
Confirm maintenance for your veneer material
The natural tooth underneath: it can still decay at the edges and develop gum disease, so brush, floss and attend regular check-ups. Once your dentist says routine cleaning can resume, use the routine-care plan they confirmed. Ask your dentist what maintenance applies to the material used.
The natural tooth beneath a veneer
The natural tooth underneath: it can still decay at the edges and develop gum disease, so brush, floss and attend regular check-ups.
Experiencing new or worsening symptoms? Contact your treating dental team or clinic.
Contact your treating dentist if the bite feels wrong, a veneer chips or loosens, or sensitivity or another change concerns you. Do not glue, file or adjust the veneer yourself.
Composite bonding
Treatment-specific care
Composite bonding care and maintenance depend on the material, location, and work performed. Ask your treating dentist what changes to appearance or surface feel to expect and how the area should be cleaned. If bonding chips, feels rough, or your bite, speech, or chewing changes, contact the treating dentist for assessment rather than trying to file, polish, or glue it yourself.
Immediate care
Avoid biting hard objects.
Brush with a soft brush and a low-abrasive toothpaste.
Floss normally.
Eating and drinking
Avoid strongly staining food and drink (coffee, tea, red wine, curry) for 48 hours.
Hygiene
Brush with a soft brush and a low-abrasive toothpaste. Floss normally. Ask your dentist when your usual cleaning routine applies to the treated area if another procedure was performed at the same visit.
Confirm your sports or nightguard plan
No general activity restriction or universal protective-device rule is established here. If you have a sports or nightguard question, ask your treating dentist which device is appropriate for your situation.
Orthodontic retainers after bonding
Existing orthodontic retainers: yes, have them checked. Bonding changes tooth shape, so a retainer may no longer fit and could stress the bonding. A new retainer may be needed.
Follow-up
Ask whether a review or polish is included in your treatment plan, who arranges it, and whom to contact if a change occurs before then. This page does not set a standard review interval or warranty.
Maintenance, polishing and repairs: professional polishing is recommended every 6–12 months, which a local dentist or hygienist can do. Chips can usually be repaired. Contact us first so we can share your shade and material details.
Whitening goals with existing bonding
Whitening when bonding is present: bonding does not whiten. Any whitening should be done before bonding, and the bonding then matched to the new shade. If you whiten afterwards, the bonding may need replacing to match.
Partial repair and replacement discussions
Partial repair vs replacement: small chips or edge staining can often be repaired. Replacement is considered for widespread staining, repeated failure or a shade mismatch. Your dentist decides after examining the teeth.
Experiencing new or worsening symptoms? Contact your treating dental team or clinic.
Contact your treating dentist if bonding chips, breaks, feels rough, or your bite, speech or chewing changes. Do not file, polish or glue it yourself; the treating dentist should advise whether it needs assessment or repair.
Dental surgery / extraction
Treatment-specific care
After an extraction, bleeding, site care, eating, and activity instructions depend on the procedure and any stitches, graft, or other treatment done at the same time. Follow the written instructions from the clinician who performed it, including the specified bleeding method and when cleaning can resume. If those instructions are missing or unclear, contact that clinic rather than using another provider's timing. Contact the treating clinic if bleeding continues despite its instructions or symptoms are new or worsening so the team can assess you.
Immediate care
Aftercare depends on the extraction and any stitches, graft or other procedure done at the same time. The NHS wisdom-tooth guide and UCLH extraction leaflet give different timing for site care and bleeding management; neither automatically sets instructions for another procedure. Follow the sheet from the clinician who performed your extraction. If it is missing or unclear, contact that clinic rather than choosing another service's timing.
Wound care: you will receive written instructions specific to your procedure. These usually cover:
Biting on gauze
No spitting, straws, smoking or hot drinks for 24 hours
Gentle salt-water rinses from the next day, if instructed
When stitches are removed, or whether they dissolve
Your review date. If bleeding persists despite pressure, call the clinic urgently. If it is heavy and uncontrolled, seek emergency care.
Hygiene
Gentle salt-water rinses from the next day, if instructed Follow the site-care plan from the clinician who performed your extraction. The method and timing can differ with the procedure and any simultaneous treatment; if your sheet does not explain cleaning or rinsing, ask that clinic before changing care.
Diet
No spitting, straws, smoking or hot drinks for 24 hours Follow the eating and chewing instructions provided for your extraction and any simultaneous treatment. Ask the treating clinician what food texture or chewing limit applies and when it changes.
Removable appliances over an extraction area
Removable appliances over the area: use them only as your dentist directs. Some should be left out for a period and others adjusted or relined, because pressure on the healing site can delay healing.
Confirm your return to activity
Use activity instructions from the clinician who performed the extraction. If no limit or end point is written down, ask the clinic whether one applies to your procedure; this page does not set a return-to-activity time.
Which recovery information applies to your extraction?
For wisdom-tooth removal, NHS guidance describes pain, swelling and jaw stiffness during recovery. That is a wisdom-tooth example, not a timeline for every extraction. Ask your clinician what to expect after your procedure and when they want to hear from you.
Changes in sensation after oral surgery
Altered sensation: numbness, tingling or a changed feeling in the lip, chin or tongue after the anaesthetic has worn off should be reported promptly. Early assessment matters.
Concerns involving neighbouring teeth or restorations
Neighbouring teeth or restorations: report any new sensitivity, looseness, or damage to an adjacent crown or filling so it can be checked.
Confirm stitches, review and contact arrangements
Ask whether your extraction needs a scheduled review, who will assess healing, and which number or service to use if the plan does not answer a concern. Do not use another provider's contact route as your local route.
Returning to routine care after healing
Return to routine cleaning around the healing site only at the point specified by your clinician. NHS general cleaning advice describes routine oral care; it does not set wound-care timing. Ask your dentist when the site has transitioned to ordinary care and what follow-up is needed.
Experiencing new or worsening symptoms? Contact your treating dental team or clinic.
If bleeding continues despite the method in your own instructions, or symptoms are new or worsening, contact the treating clinic for assessment. Different services use different bleeding instructions; this page does not set a pressure material, duration, repeat rule or symptom threshold.
Root canal
Treatment-specific care
Root-canal treatment may involve a first-stage procedure, further treatment visits, completed canal treatment awaiting a restoration, or a tooth that has already been restored. A temporary filling alone does not identify the stage or mean treatment is complete. Follow the plan for your current stage, temporary or final restoration, and next appointment; ask your treating dentist before changing chewing or care if the plan is unclear. Additional guidance: Depending on the extent of infection, the condition of your tooth before treatment, and the restoration provided, your dentist may recommend avoiding chewing on the treated area or limiting biting pressure for a specific period. These precautions do not apply equally to every root-canal patient. Make sure you understand the instructions given for your individual treatment. Contact the dentist about a lost or damaged temporary restoration, new or worsening pain or swelling, or uncertainty about completion.
Identify your current treatment stage
Root-canal treatment may involve a first-stage procedure, further treatment visits, treatment completed before the final restoration, or a tooth that has already been restored. A temporary filling alone does not identify the stage or mean treatment is complete. Follow the plan for your current visit and restoration; ask your dentist if you are unsure which stage applies.
Cleaning around a temporary filling
Keep to the cleaning instructions your treating dentist gave you for the tooth and any temporary filling. If the plan does not explain how to clean the area or whether another procedure changes your routine, ask before changing it. General cleaning advice does not set care for a temporary restoration.
Protecting a temporarily restored tooth
The final crown or filling should not be delayed for long, because a temporarily filled tooth is at risk of fracture and reinfection.
Soreness, sensitivity and contacting the dentist
NHS information describes soreness or sensitivity as possible after root-canal treatment, but a general description is not a prediction for your tooth or stage. Ask your dentist what to expect and contact them if pain or swelling is new or worsening.
Tooth-colour concerns after root-canal treatment
Tooth colour concerns: a darkening tooth should be examined and X-rayed to find the cause. Options can include internal bleaching or a crown or veneer.
Follow-up
Keep the next treatment or restoration appointment in the plan. Ask who is responsible for completing treatment, what restoration is planned, and whom to contact if the appointment is delayed. A temporary filling alone does not mean the tooth is fully restored.
Confirming what’s done: ask for a written summary stating whether the root canal is complete or temporary, which canals were treated, what temporary filling is present, and who will place the final restoration and when. The final crown or filling should not be delayed for long, because a temporarily filled tooth is at risk of fracture and reinfection.
Understanding review images and findings
Follow-up images: these check whether the infection around the root tip is healing and whether the filling and seal remain intact. The dentist who takes or reviews them explains the findings. If a local dentist takes them, we can coordinate a review with the treating dentist.
Routine care after the definitive restoration
After the treating dentist confirms the definitive restoration and routine-care plan, maintain the tooth as directed and attend the review schedule they set. The final restoration depends on the tooth and treatment; do not assume every root-treated tooth automatically needs a crown.
Understanding a recommendation for reassessment
Why reassessment may be recommended:
Persistent symptoms
Complex anatomy
An existing infection that needs time to resolve
Checking healing before the final restoration
Experiencing new or worsening symptoms? Contact your treating dental team or clinic.
Contact your treating dentist about a lost or damaged temporary filling/restoration, new or worsening pain or swelling, or uncertainty about whether treatment is complete. This page cannot diagnose the cause or set a universal threshold.
Teeth whitening
Treatment-specific care
Whitening instructions depend on the method and exact product, such as an in-office treatment, prescribed home tray, or internal whitening. Follow the instructions supplied for your product and treatment; do not extend, repeat, or change its use based on general online advice. If sensitivity or gum irritation concerns you, contact your treating dentist for product-specific advice before changing or restarting treatment. Crowns and other restorations do not whiten in the same way as natural teeth, so ask your dentist about a shade difference rather than repeating treatment on your own.
Immediate care
Whitening may use an in-office procedure, a dentist-prescribed home tray or internal whitening; the instructions are not interchangeable. Use only the plan and product instructions supplied for your treatment. Do not extend, repeat or change product use based on a general online schedule.
Product instructions and repeat treatment: follow the written instructions for the exact product prescribed (concentration, wear time and frequency).
Find tray care for your prescribed product
Follow the exact product instructions for tray fit, cleaning and storage if a tray was prescribed. A different product's wear or cleaning schedule may not apply. Ask your dentist if the instructions you received do not cover tray care.
Refill identity, expiry and supply questions
Refills: obtain them only through the prescribing clinic or an authorised supplier. Check that the product name and concentration match your prescription, the expiry date, the batch number and that the seal is intact. Don’t buy products online that exceed legal concentration limits.
Sensitivity and gum irritation
Tooth sensitivity or gum irritation can occur with whitening. The American Dental Association lists these among common effects, but it does not set an individual duration or threshold. Your product and treatment plan should explain what to expect.
Follow-up
Use the review and wear schedule your dentist gave for the exact product and method. Ask who checks tray fit and suitability, and what to do if your product instructions do not address a concern. Do not use another clinic's regimen as your schedule.
Your dentist decides whether repeat or top-up treatment is appropriate, not the product packaging.
Coordinating whitening with planned restorations
Coordination with restorations: whiten first. Wait about 2 weeks for the shade to stabilise, then match any crowns, veneers or bonding. Restorations won’t change colour.
Product incidents beyond routine sensitivity
Product incident: stop use immediately and keep the product and packaging. Photograph any reaction and contact the clinic. Seek urgent care for burns, swelling or breathing difficulty. In the UK, product problems can also be reported via the MHRA Yellow Card scheme.
Experiencing new or worsening symptoms? Contact your treating dental team or clinic.
If sensitivity or gum irritation concerns you, contact the prescribing dentist for product-specific advice before changing or restarting treatment. Do not add applications or medication based on this page; follow the product's own warnings and the dentist's instructions.
Choose the right support
Patient coordination
Available 24 hours a day, 7 days a week, including weekends.
Treating dental team
Contact New Look Smile Group through the existing telephone or WhatsApp channels, or email [email protected]. Ask for the treating dentist’s written plan for your procedure, restoration and current stage, including cleaning, eating and review arrangements.
Coordinators pass dental concerns to the head dentists and can help arrange a direct conversation when needed. This coordination does not promise an immediate clinician response.
Urgent local care
Urgent concerns require prompt local clinical care.
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